who we are
Ann's Home Care was established in 1994 by Ann and Pat McQuade. Ann has been a Registered Nurse on the Nursing and Midwifery live register with more than 30 years' experience in the delivery and management of domiciliary care services in both the USA and Northern Ireland.
For over 20 years, the team at Ann's Home Care has played a key role in fulfilling the wishes of hundreds of clients across the Southern Trust by enabling them to stay in their own homes for as long as possible. We are committed to improving the quality of life of our clients and working closely with their families and healthcare providers to ensure that they remain safe and comfortable in the familiar surroundings of their home.
We genuinely care for the well-being of our clients and their families. We are
committed to treating them with the utmost dignity and respect. Our aim is to
become a trusted, friendly face that our clients look forward to seeing each day.
why choose Us
Ann's Home Care has in place rigorous selection and vetting procedures and processes to ensure that only trustworthy and honest individuals are allocated to your care. Checks carried out before a care worker commences are identity checks, two references and police vetting procedures through Access NI.
All staff then undergo a comprehensive induction training programme which includes classroom training followed by work based training under the direct guidance of a senior care worker or manager.
To ensure care workers maintain high standards the manager will continually supervise them carrying out their duties. The manager will also carry out spot checks and carry out monitoring visits to the client's home at least 3 times per year to find out if the client and their family are happy with the services being provided.
Exceptional people make for an exceptional service. Our selection process ensures that every person we invite to join our team has a full employment history check, an enhanced Access NI disclosure, a vetting and barring check, two verified references as well as needing to pass other screening criteria.
What our clients say...
"The service my mother has received from Ann's Home Care has been extraordinary. Their approach has been sympathetic and appropriate. I would recommend Ann and her team to anyone needing help with the care of a loved one."
- Graham Hewitt
"I've found Ann's Home Care to be friendly, caring and reliable. You've gone out of your way to help when other agencies haven't been willing or able.
- Mrs Telford
I very much appreciate all your help, it's good to know you are there for my daughter."
"The girls are very good and friendly, they know what to do and what is expected of them.
- Mrs Margretta Campbell
They are always very helpful and assist me with the things I ask them to."